2021 News Archives

PMT Integration Blog

Direct Integration into Your Student Information System Doesn't Have to be Difficult

December 13, 2021 - Integrating a new payments service solution into your student information system (SIS) traditionally is a time intensive and manually led process that has high costs and puts a lot of strain on internal resources. Fortunately, this is no longer the case due to PayMyTuition's innovative solutions utilizing a unique containerized install. Read more about how PayMyTuition is changing the student payments game with their next-generation technologies with direct integration into institutions SIS for the first time.  Read More

Review TouchNet’s annual Student Financial Experience Report

Moving to Mobile Solutions Benefits Students and Staff

December 6, 2021 - TouchNet’s annual Student Financial Experience Report surveys higher ed students on their use of and attitudes toward digital and mobile applications and their related financial habits. The results show how heavily students rely on their smartphones and how they want to use them to manage finances and more. 

Through mobile solutions, students have the ability to make payments, access buildings and rooms, dine on campus, pay and gain access to events, check in to class, make reservations for goods and services, and more.  Read More

eMarketplace and eStores blog image

PayMyTuition is Digitizing the entire student experience through eMarketplaces and eStores

December 1, 2021 - The idea of a completely cashless campus is a concept that higher education institutions need to consider more seriously as COVID19 persists. To support institutions in this demand shift, the team at PayMyTuition has developed an innovative eMarketplaces and eStores solution. Read more about how this innovative solution for educational institutions will save time, money and offer a unique and enhanced digital experience for staff, students, parents, and alumni alike.  Read More

CEUG Student Landscape Image

What You Need to Know: The Student Payment Landscape Post Pandemic

August 23, 2021 - The pandemic has put a large financial strain on educational institutions and at the same time has created a dramatic shift in how students learn and what institutions now need to offer in order to attract, and retain, their student population.

Click below to read more from the team at PayMyTuition on the 4 ways the student payment landscape has changed due to COVID19 and how institutions need to respond. 

Learn More

OA Aug

Looking for an effective way to STREAMLINE your BUSINESS PROCESSES?

August 18, 2021 - OA Solutions can help in your Business Process Review (BPR) to identify and manage risks to the project, ensure minimal budget surprises, and build end-user satisfaction. BPRs can also be used as a “health-check” for the existing operations of the institution’s manual and technology-based systems to aid in streamlining your processes.

Learn more
CEUG Home Mockup


Watch the PayMyTuition video on seamless payment in Ellucian Banner

PayMyTuition’s integration into Banner allows for a seamless payment experience for international students.

August 10, 2021 - The team at PayMyTuition puts technology first. Their innovative solutions for student payments are superior to other options on the market because they are able to integrate directly into educational institutions student information systems - including Ellucian banner.

PayMyTuition is able to share complete payment data with their partners with their ability to directly into student accounts, removing all the manual swivel chair processes saving schools money. See how PayMyTuition can simply and easily remove all the friction within the student payment process utilizing Ellucian Banner. 

CEUG August_Lakehead University

Lakehead University Improves PCI Compliance Processes to Avoid Fines and Breaches with PCI-EZ

August 3, 2021 - Lakehead University’s road to achieving and maintaining PCI compliance using PCI-EZ allowed them to process, store, and transmit credit card information securely to reduce the campus’ exposure and risk of costly breaches, heavy fines, and potential brand and reputational damage. Read more on another example of how PCI-EZ integrates so effectively with Ellucian ERPs.

Read more
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Our July CEUG UPDATE is out!

What's Inside

  • Corporate Sponsors News
  • Announcements & Events
  • Webinar Presenters Wanted                       Download
International Students Blog imag cropped - CEUG July Item 2

How Simple Payment Methods Can Recruit International Students to Your University

July 15, 2021 - Guest blogger Steve Thompson, from TransferMate, TouchNet's strategic partner for International Payments, explains how the pandemic negatively affected international student enrollment and offers suggestions for simplifying and streamlining payments to reverse this trend.

Read more
OA July image

Looking for a simple way to EXTRACT and REPORT your financial data?

July 5, 2021 - Infor F9 and Informer are simple, yet powerful tools that can reduce the frustration you are experiencing in financial reporting. Find out more about these two products to get the most of your financial reporting experience and contact us to book a demo.

Read More

Mystery Payments Blog

How PayMyTuition eliminates “Mystery Payments” in higher education

June 29, 2021 - Solve the complex challenges that educational institutions experience with traditional ways of processing student payments with our innovative, next-generation solutions. Contact a member of our team to find out how we can remove the friction within your international and domestic student payments business while saving staff resources and eliminating costs.

Learn More
AML Image_PMT Blog

Accepting cash as an educational institution puts you at risk of fraud and money laundering – digital payments are your solution

June 24, 2021 - The power of digital payments in higher education does not just reside in its ability to offer students convenience, ease of use and alternative methods, but in its ability to trace payments from start to finish, ensuring strict measures on AML compliance, fraud protection, and transaction security are in place.

Learn More

Read our Latest Newsletter

What's Inside

  • A Month to Celebrate - Indigenous History Month and Pride Month celebrations
  • Recent Webinars updates - Updates on our CEUG and Sponsor Events
  • Announcements & Events
  • Corporate Sponsors News
  • CEUG.CA Resources - Information on our site and activity 
  • Responses to User Feedback - Questions sent to us in the webinar feedback form
Download the Newsletter

5 Ways Going Contactless Can Engage Students and Improve Campus Life

June 7, 2021 - Enhance your students’ experience and improve your operational efficiency with TouchNet’s powerful, all-new, and easy-to-integrate app that’s customized for your school.

Read about the five ways going contactless with the OrderAhead app can further engage students and improve campus life:

Read more

Why You Need Held FX Rates in your International Student Payment Plan Solution

June 1, 2021 - Open banking is a game changer for the international student payment plan space. This innovative technology is an important element within the emergence of alternative student payment methods bringing significant benefits for colleges and universities. Read PayMyTuition's insights on why open banking is changing the game for international payments.


Technology Helps Redeemer Reach Higher for a Better Student Experience

May 4, 2021 - Ellucian and TouchNet delivered affordability, Colleague compatibility, and strong product support to help Redeemer University modernize their enterprise architecture.

Student experience is a paramount concern at Redeemer University. The Reformed Christian-based school, located in Ancaster, Ontario, View

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How Financial Position Detection Technology has Revolutionized the Student Payment Process

May 4, 2021 - There has always been friction in the transfer experience when it comes to students making payments to their educational institution. Major pain points are the lack of transparency in transfer status, payments arriving at educational institutions without sufficient beneficiary information, or additional unforeseen fees being charged throughout the transfer process including late fees, FX volatility, or NSF fees. View

Read the Blog
Webinars Wanted

Webinar Presenters Wanted!

CEUG is putting out a call for submissions for monthly webinars. Submissions are welcomed for Banner, Colleague, and PowerCampus ERP-specific topics. We also encourage more common general interest topics. Use this opportunity to find out what others are doing and obtain information on a problem or project that others may have already experienced or is also in the process.

To submit your topic, go here to sign up


Strata Information Group

Optimising The Use Of Personal Protective Equipment (PPE) During Pandemic Level Demand

April 12, 2021 - Confederation College needed a practical solution implemented rapidly, to track and report its use of PPE across all departments when the province responded to shortages in the PPE and the Ministry of Health mandated all stores of PPE be tracked and reported.

Strata Information Group (SIG) became involved to provide advisory consulting and support on the Banner® Finance ERP system where they were able to recommend a way forward that avoided any additional investment in technology and the associated costs with onboarding and implementing new systems to support this requirement.

SIG's Approach to assist Confederation College's Challenge

Newsletter - April 2021 CEUG Update

April 12, 2021 - Read our latest news. We are committed to keeping our members up-to-date on the latest events, updates and announcements

Simplify Payment Compliance with TouchNet PCI-EZ

April 5, 2021 - Even before the pandemic, fewer people paid for goods and services with cash on campus. Now — between tuition and enrollment fees, campuswide memberships, dining, events, and more, colleges and universities need multiple campus payment systems capable of accepting various payment types. Managing those systems, let alone ensuring they’re PCI compliant, is a formidable challenge. Fortunately, TouchNet’s PCI-EZ program simplifies and streamlines PCI compliance using tools specifically designed with Higher Ed in mind.

Learn more about TouchNet PCI-EZ

A Simple Way to Enhance Students’ Experience AND Increase Your Productivity with Ellucian Banner® or Colleague®

March 19, 2021 - For over 20 years, OA has provided implementation, training and support services to post-secondary institutions, assisting them to maximize their investment and gain the efficiencies needed to provide A1 service to students and all stakeholders. 

At CEUG 2019, OA Solutions was proud to introduce our partnership with MTFX and debut their efficient and cost reducing plug-in, PayMyTuition, a seamless method to process payments from International Students in their own currency. 

How OA Solutions can Enhance Students' Experience

The Path to a Safer Campus is Contactless

March 8, 2021 - As colleges and universities grapple with how to reopen campus safely, creating contactless interactions is a must. For any entity selling goods or providing a service on campus, e.g. dining halls, bookstores, and recreation areas, keeping students safe is the first priority.

With that in mind, TouchNet, the leading provider of integrated and secure commerce and credential solutions for universities, recently released its first mobile ordering app, TouchNet OrderAhead. The app fully integrates with TouchNet’s OneCard credential solution or can be added to a university’s existing mobile app.

Learn more about TouchNet OrderAhead

Looking for a simple way to EXTRACT and REPORT on your financial data?

February 22, 2021 - OA Solutions has been providing consulting services to Ellucian® Colleague® users for over 20 years and are excited to introduce you to a simple, yet effective financial reporting tool that enables Colleague® financial data to be accessible directly in Microsoft Excel. OA COLLect is an Ellucian® Colleague® extract developed by OA Solutions that integrates with the Microsoft Excel add-in F9. F9, from Infor® Global Solutions, Inc., is a leader in Microsoft Excel based financial reporting with over 60,000 installations.

Latest New Story from OA Solutions

ARUCC MyCreds™ | MesCertif™ National Network

February 22, 2021 - February 19, 2021 - In fall 2020, the Association of Registrars of the Universities and Colleges of Canada (ARUCC) launched the ARUCC MyCreds™ | MesCertif™ National Network, a national, bilingual credential wallet and document exchange platform. To date, five schools have launched approximately 25,000 credential wallets to learners providing them with them the capacity to share their official documents and credentials on a 24/7 basis – anytime, anywhere. Click below to read more

Join the digital revolution through the ARUCC MyCreds™

CEUG Update Newsletter
February 22, 2021

Keeping Together, Sharing Interests. See our upcoming lineup of Live Webinars and news from the past month.

Thanks for your support!

The Path to a Safer Campus is Contactless

February 16, 2021 - Since the pandemic began, colleges and universities have faced new challenges keeping students safe on campus. TouchNet has responded with blogs, podcasts, publications, and webinars offering schools advice on transitioning to contactless technologies. We’ve partnered with new companies that offer contactless solutions. We’ve also updated or begun work on our apps and products to expand contactless capabilities on physical campuses.

Learn more about creating a Contactless Campus

Vaccine is here. Why colleges and universities now need a fintech approach to student payments and refunds.

February 12, 2021 - The COVID-19 pandemic has exposed a gap for many colleges and universities across Canada. Not only did schools need to find an efficient way to operate with the transition to online learning paired with most staff working remotely, the increased requests for refunds and needing to find a way to transition tuition and fee payments to a contactless format for the safety of students and staff overnight, created yet another challenge to remain operational and protect attrition rates. 

See how PayMyTuition solves and eliminates the complex challenges that educational institutions experience with traditional ways of processing student payments.

Read the Blog

Platinum Sponsor Announcement - OA Solutions

January 28, 2021 - CEUG is pleased to welcome OA (OA Solutions) as a Platinum Sponsor.

For over 20 years, OA has assisted post-secondary institutions to analyze their business processes; recommend changes; and protect their investment of their Ellucian® Enterprise Resource Planning (ERP) systems. View

Touchnet Sponsor

Platinum Sponsor Announcement - TouchNet

January 25, 2021 - TouchNet is pleased to announce its platinum sponsorship of the Canadian Ellucian Users Group (CEUG). By expanding our relationship with CEUG, we can deliver more timely information and updates related to the easy-to-administer payment and campus card solutions that are the hallmark of our long-term, strategic partnership with Ellucian. View

Visit touchnet.com for more information.

Higher Education Conference - February 2-4, 2021

January 25, 2021 - The Strata Information Group is sponsoring an on-line  conference featuring scores of sessions focused on Ellucian technologies.  This looks to be an excellent way to develop your awareness and knowledge of new features and functions in support of Banner and Colleague.  The fees for registration are being waived this year and content will be available on-demand for one-month, for the convenience of those who register.  View

More Information

Partnering with Thompson Rivers University for Resolving Payment Data Gaps

January 19, 2021 -THE CHALLENGE WITH "MYSTERY PAYMENTS". The main challenge of international wire transfers is the time frame from when the wire transfer is initiated to when it is deposited and applied to student accounts. The two primary reasons for these delays are: International banking wire processes and payment transfers arriving to the University without required student information. These payments with missing data, termed “mystery payments” by Thompson Rivers University’s finance officers, cost the University several weeks of manual data matching to settle payments into the correct student accounts.... View

Read the Case Study
January Monthly Newsletter

December 2020 - CEUG Update

Our reflection and updates of 2020 at CEUG.

Thanks for your support!

Re-Imagining Student Engagement at the University of Leeds

December 24, 2020 - The University of Leeds has established a transformational change programme called the ‘Student Lifecycle Programme’ to improve the processes, systems, and ways of working that supports student education administration across the student lifecycle from enquiry to graduation.

Strata Information Group (SIG) was selected to support the university View

Check out SIG's case study that describes how SIG helped the Student Lifecycle Programme to organise tasks, prioritise work-streams, and plan its next phase objectives.

Taking the friction out of processing tuition refunds for Canadian educational institutions

November 24, 2020 - It is a challenging time for educational institutions in Canada, with increased demand for tuition refunds taking a toll on school staff and resources. Traditional ways of processing tuition refunds have left schools reliant on archaic systems which have lagged in innovation and efficiencies. Refunds may sound like a simple and turnkey transaction, but when it comes to providing a refund to a student, the process becomes complex, costly and time intensive. View

Read More.....

Platinum Sponsor Announcement - SIG

November 23, 2020 - CEUG is pleased to welcome SIG (Strata Information Group) as a Platinum Sponsor.

SIG offers functional and technical consulting expertise in Ellucian Banner®, Colleague® and Degree Works, remote Oracle database administration, short term or ongoing staff augmentation, and large-scale transformation projects such as ERP system consolidation or optimization, technology adoption, cloud migration, business process redesign, and support for shared services.

SIG exists to help clients drive a new era of student engagement by realizing the full potential of their IT ecosystems.  SIG’s deep understanding of higher education and the Ellucian portfolio of products and solutions allows for rapid assessment and identification of opportunities to better use existing functionality as designed, improve processes, or reduce complexity for cloud migration.

See SIG's Announcement on our partnership

Platinum Sponsor Announcement - PayMyTuition

November 19, 2020 - CEUG is pleased to welcome PayMyTuition as a Platinum Sponsor. 

“Having this level of sponsorship with the CEUG is an opportunity for us to grow our partnership with them even further, while having the ability to expand our awareness across their educational institution community in Canada,” said Arif Harji, Director, Chief Market Strategist at MTFX Group, “As a company who puts technology first, we know the importance of working with leading-edge system integrators like Ellucian and the value they offer schools across the country. Our goal at PayMyTuition is to save schools time and money with our innovative technologies by removing the friction that exists within the student payments space today.”

See Paymytuition's Announcement on our partnership