As institutions grow:
- The number and complexity of processes tends to increase dramatically
- Some processes are duplicated; others become redundant
- Data is often maintained in multiple locations and accessed by various stakeholders using a variety of system components and/or ad-hoc reporting tools
As a result, inconsistent information is often extracted from the institution’s data; errors in interpretation can occur and, in general, productivity decreases and the potential for the introduction of further complexity increases.
How we can help: Business Process Review (BPR)
During the initial stages of most major engagements, we frequently recommend that an institution undertake a Business Process Review (BPR) to identify and manage risks to the project, ensure minimal budget surprises, and build end-user satisfaction. BPRs can also be used as a “health-check” for the existing operations of the institution’s manual and technology-based systems.
Benefits of a BPR include:
- Streamlined Operations
- Increased Productivity
- Eliminate Duplicate and Redundant Processes
- Data Rationalization and Consolidation
- Reduce Processing and Interpretation Errors
- Automation of Labour-Intensive Operations
- Increased End-User Satisfaction