As colleges and universities grapple with how to reopen campus safely, creating contactless interactions is a must. For any entity selling goods or providing a service on campus, e.g. dining halls, bookstores, and recreation areas, keeping students safe is the first priority.
With that in mind, TouchNet, the leading provider of integrated and secure commerce and credential solutions for universities, recently released its first mobile ordering app, TouchNet OrderAhead. The app fully integrates with TouchNet’s OneCard credential solution or can be added to a university’s existing mobile app.
TouchNet OrderAhead offers students the ability to order, schedule and pick up food, as well as arrange a variety of services across campus, all from their mobile device. OrderAhead can manage any type of reservation including scheduling gym time, campus ID pickup, dorm move-ins, books and courseware pickup, financial services and academic advisor appointments, and more.
“Students are used to order-ahead experiences. They actually prefer them. With the need to control crowd size and maintain social distancing so important now, OrderAhead provides a great way to meet both student expectations and keep them safe,” said Ryan Audus, TouchNet Director of Product Strategy. “With OrderAhead, there’s practically no learning curve for students and it’s easy to implement too, so schools can quickly get a solution up and running that noticeably improves experiences and safety campuswide.”
In addition, students using OrderAhead have a variety of payment options, including OneCard’s declining balance, meal plan deductions, or their mobile wallet. Credit and debit card payments are also accepted and can be processed through TouchNet’s transaction services, creating a seamless, end-to-end payment processing experience for both students and school administrators.
Research shows that campus-branded apps promote faster student adoption and retention. Accordingly, OrderAhead is completely customizable and helps schools extend their brand by incorporating everything from logos to colours to cover photos and more. And with an optional loyalty component, schools can award points and incentives to drive greater engagement and influence student behaviour on campus.
Schools have full administrative control of the app therefore can oversee all aspects and features of TouchNet OrderAhead. They also gain real-time, comprehensive, critical data they can use to make informed decisions, keep everyone safe, and adapt as needed today and in the future.
Learn more about upgrading your student experience with the TouchNet OrderAhead app.
March 8, 2021