TouchNet – Technology Helps Redeemer Reach Higher for a Better Student Experience

Ellucian and TouchNet delivered affordability, Colleague compatibility, and strong product support to help Redeemer University modernize their enterprise architecture.

May 5, 2021 - Student experience is a paramount concern at Redeemer University. The Reformed Christian-based school, located in Ancaster, Ontario, was founded in 1976 and currently serves approximately 800 students per year. When the school’s 2016 functional analysis determined that outdated technology, manual processes, and limited e-commerce capabilities were negatively impacting student life, while at Redeemer, Redeemer’s leadership acknowledged it was time for a change.

Len Moelker, the school’s director of information technology, conducted a thorough evaluation of Redeemer’s business, application, and technical architectures. He had concrete goals in mind as he began looking for a platform solution to improve student support. He also had clear constraints.

“As a small nonprofit institution, we needed to watch our budget,” Moelker says. Because the school used Ellucian's Colleague ERP, any new solutions needed to integrate with the existing system. The final across-the-board requirement for any new solutions was that their vendors would act as Redeemer partners and help the school achieve success.

Continue reading to learn how our solutions seamlessly integrated into Redeemer’s existing system to create a better student experience.