Organization News

October 25, 2022 - As a community organization, CEUG is governed by a board elected by its members and as defined by our Terms of Reference.

New Appointment to the Board - Conrad Bartels, Ex-officio, Ellucian

The Board is honoured to welcome Conrad Bartels as Ex-Officio to the board. We are pleased to have his support and interest in bridging Ellucian and CEUG to support you, our members.

Conrad is Ellucian’s Strategic Account Executive for Canada and brings almost three decades of Canadian Post-Secondary experience to the role.

As the Executive Director of Higher Education Information Technology BC (HEITBC), Conrad was responsible for Post-Secondary sector-wide procurements and collaboration, including both Banner and Colleague. He has been actively involved in the Ellucian client community and has acted as a chair or board member for several Canadian Banner, Colleague and CEUG conferences.

Conrad has wealth of experience working with institutions helping them navigate the wide range of available technology options, find efficiencies, and provide services to core constituents. Please join us in welcoming Conrad to CEUG! 

CEUG is pleased to announce our newest Platinum Sponsor! - Flywire

Flywire has been solving complex payment problems for students and education institutions since 2011. Backed by our powerful global payment network, Flywire’s Comprehensive Receivables Solution delivers on life's most important moments by enabling seamlessly receive and reconcile payments from anyone, anywhere in the world–at any time.  Join us in welcoming Flywire our latest supporter!

October 19, 2022Announcement of Webinar Week 2022  



Dear CEUG members,

Fall is upon us and it is the time of the year once again where we can all connect and learn together as a community! With last year’s success and overall positive reception, I am pleased to announce that “Webinar Week” is back for its second year and will be held on November 22 to 24, 2022.

We are currently looking for presenters and topics of interest across Ellucian’s suite of products (Banner, Colleague, PowerCamput). Topics for Webinar Week 2022 may range from experiences with Ellucian products, institutional projects, challenges, and innovations over the last year.

We believe that you, our members, are our best resource in shaping this year’s event. Help us spread the word about Webinar Week 2022 to your colleagues and to any member of the CEUG community who may benefit from this. If you or know someone who may want to present, please contact or use the page provided. Please know that by sharing your experiences, you may positively impact other CEUG members' journeys.

We thank you in advance for your contribution to this thriving community and we very much look forward to virtually meeting you soon!


Ali Entezari
Chair, Canadian Ellucian Users Group

June 6, 2022 - As a community organization, CEUG is governed by a board elected by its members and as defined by our Terms of Reference.

New Appointment to the Board of Directors 

The Board is pleased to welcome Dana Mackfall, Manager of Student Financial Services and Financial Aid at Nipissing University in North Bay, Ontario to the Board of Directors. Dana will be joining the rest of the team to assist in the building of the strategic and tactical plans for CEUG moving ahead. Dana will be championing the marketing and communications role and introducing Colleague birds of Feather events with fellow Colleague users.

Colleague Birds of a Feather

Colleague Birds of a Feather (BOFs) is an informal get-together of Colleague users to discuss your experiences, issues, challenges, successes, and best practices and ask questions of other Colleague users. BOF events provide a casual atmosphere for colleagues to meet, exchange ideas and share information with Colleague institutions across the country. This is your time and space, Colleague users, to discuss everything and anything Colleague!

Do you sometimes say to yourself “there’s got to be a better way to do this?” or “how do other institutions handle this process?”, this is your chance to find out the answers to your burning questions and to collaborate and come up with solutions together to make efficiencies. If you have a specific topic in mind that you want answers to, please submit them for the upcoming BOF by filling out this form.

Facilitated by Dana Mackfall, BOFs will be held in November, March and July each year. Please reach out anytime, Dana can be contacted by email at or on Microsoft Teams or by calling (705) 474-3450 ext. 4619.


This year for the Canadian Ellucian Users Group

March 3, 2022 - CEUG has hosted national conferences since 2015 with an attendance of approximately 500 registrants each year. Due to the global pandemic, we all had to pause any in-person conference. Since then we have pivoted to developing an online presence active throughout the year with news and events for our Canadian institutions and supporting our corporate sponsors. CEUG.CA serves as a focal point for Canadian Ellucian clients and their valued vendors together virtually to share and learn from each other. This year, we plan for the following actions:

  • Increase the Virtual Presence and CEUG Membership for support and advocacy
  • Virtual collaborations between institutions including webinars
  • Virtual Corporate Sponsorship to support CEUG and our members with information on solutions and services
  • CEUG 2022 Webinar Week
  • Point of Contact for members, Ellucian and Corporate Sponsors
  • Planning for 2023

February 1, 2022 - As a community organization, CEUG is governed by a board elected by its members and as defined by our Terms of Reference.

New Appointment to the Board of Directors 

The Board is honoured to welcome Wayne Weinheimer to the board of directors. Wayne is the Director of Applications, Infrastructure, Integration, and Middleware with Information Technology Services at Southern Alberta Institute of Technology. Wayne was previously actively involved with the Canadian Banner Users Conference (CBUC) that existed prior to this organization. Wayne will be a tremendous asset to help strengthen our goals and vision of the future of CEUG.


CEUG is looking for its members to join its Board of Directors. This is an exciting opportunity to become part of a growing organization to advocate and assist Canadian Ellucian clients to facilitate cross-institutional and pan-Canadian collaboration and to provide oversight to the activities of CEUG. To find out more about duties and responsibilities, please refer to the Governance section of our site. 

Click Here to go to the Nomination Form

Board roles to fill:


  • Act as the liaison between CEUG and the hosting institution for the financial holdings of CEUG;  
  • Keep an account of all monies received and expended;  
  • Serve as one of three signatories to make disbursements as authorized by the Board in formal motions (expenditures in excess of $100.00);  
  • Prepare annual financial report of the transactions and fiscal condition of the CEUG;  
  • Deliver to the successive Treasurer or to the Chair all books, monies, and other property at the expiration of the term of office; 
  • Perform other duties necessary and incidental to the office of Treasurer; and
  • Hours – Adhoc and varies with activities, much less when not prepping for in-person conference (eta fall 2022) – but estimated to be 2 hrs-6 hrs per month

Director at Large 

  • Assists communications to member institutions and executes CEUG communications strategy
  • Builds and executes social media strategy for CEUG to grow presence and engage with current and potential members
  • Coordinates volunteer members as required
  • Assists the other Directors as required
  • Estimated to be 4-6 hrs monthly
  • Access to Canva and learn how non-profits work with vendors

Why join as a member of the board in CEUG:

Gain experience seeing how non-profits work, expanding and shaping the Canadian Ellucian landscape through events and higher education connections
Expand your network, personal growth and support initiatives related to higher education and Ellucian ERPs
Work with experienced and new board members who all just want CEUG to continue to succeed

[ 5 reasons to join a non-profit board ]

Dear CEUG members,

As the Chair of the Canadian Ellucian User Group (CEUG) and on behalf of other board members, we are pleased to invite you to our first Webinar week organized by CEUG board, volunteer presenters from multiple higher education institutions, and our sponsors.

Sessions are now open for registration!

Please take a moment to explore our webinar’s schedule and subscribe to as many as you find suitable to you and your institution for free. And please spread the word to your colleagues so we all can learn more from more people!

We wish you, dear members, all the best for the upcoming Fall term and look forward to meeting you in our webinar week soon.

Ali Entezari
October 7, 2021

Dear CEUG members,

As the Chair of Ellucian User Group (CEUG) and on behalf of other board members, we are pleased to announce our “Webinar Week” on October 19-21, 2021.

As a volunteer-led group we have always been aiming to keep our bonds as a community strong by organizing annual in-person conferences, but with the Covid-19 pandemic being still around, we came up with “Webinar Week” idea to keep everyone safe while still in contact with other fellow higher education professionals.

We are currently in the process of finalizing the sessions’ schedule, and we are accepting presentations from members on Ellucian-related topics such as any experiences with Ellucian products, institutions’ projects and challenges over the last year, and any other related topics worth sharing with other CEUG members. Please feel free to spread the word to your respective institutions’ colleagues in order for us to receive more diverse presentation sessions in our Webinar Week.

We wish you, dear members, all the best for the upcoming Fall term and look forward to meeting you during our webinar week soon.

Ali Entezari
September 8, 2021


April 12, 2021 - As a community organization, CEUG is governed by a board elected by its members and as defined by our Terms of Reference.

New Chair to the Board

The Board is honoured to welcome Ali Entezari as the new chair of the Board of Directors. Ali is a current member and the Manager of Institutional Research + Applications at Emily Carr University of Art and Design. We are grateful and excited that Ali has stepped up to this position and will bring his unique talents, expertise and perspectives to the goals of the organization in order to further our vision.

Adrian Lim, has stepped down from the position of Chair to now serve as an external advisor to the Board of Directors. We thank Adrian for his contributions, collaboration and talents who was instrumental as the Conference Director for CEUG 2019, past CEUG events and assisting in incorporating CEUG as a non-profit. Most importantly, we credit and thank Adrian's leadership during the course of the pandemic who effectively delivered the vision of an online community presence for CEUG during the past 6 months in his tenure as Chair.

Farewell to Outgoing Board members: Jen Heard (NVIT) and Tessa Quewezance (NVIT)

The Board of Directors would like to thank Jen Heard and Tessa Quewezance for their service and dedicated contributions.

Over the past several years, Jen has contributed to CEUG at many conferences and in particular, she championed the track chairs for CEUG 2019 and ensured sessions ran smoothly. She has also been key in developing CEUG's social media presence in 2020 and 2021. As new opportunities are in her immediate horizon, she will be missed on the Board of Directors but will stay connected to the CEUG community.

Tessa, prior to joining the board, was a valuable contributor during the 2019 conference in providing assistance with our CEUG night out events and logistics teams as part of the planning committee.

CEUG is currently evaluating alternatives with respect to appointing new directors to fill the current vacancies. If interested or If you want to learn more, reach out to

November 16, 2020 - CEUG would like to send our sincere thanks to our departing board members Cathy Carson (Chair), Kylie Thomas (Treasurer), and Scott Thompson for their part in contributions to our annual CEUG conferences establishment of CEUG as a Federal Not for Profit Organization. Our outgoing board members have been an essential part of building the Ellucian users community nationally for years, including back in the Datatel days!

As a result of these changes, Adrian Lim has moved to Chair, who will help oversee and facilitate the activities of the board and organization. Janet Shang Au (Centennial College, Toronto, ON) and Jen Heard (Nicola Valley Insititute of Technology, Merritt, BC) serve another term as Director-at-large.

Congratulations to our newest CEUG board members! We are pleased to welcome the following to the board:

  • Grace Acosta (Secretary) Michener Institute of Education at UHN, Toronto, ON.
  • Diana Golestaneh (Co-Chair) George Brown College, Toronto, ON.
  • Ali Entezari (Treasurer) Emily Carr University of Art + Design, Vancouver, BC.
  • Tessa Quewezance (Director-at-large) from Nicola Valley Institute of Technology, Vancouver, BC.

We are looking to add additional board members to ensure we have a representation of different functional areas in Banner, Colleague, PowerCampus, and reflect our user community's geographical landscape! Please check our website or download our latest Terms of Reference (ToR) for more information about the board and their duties.